PAYMENT METHODS

HYE-IN offers a range of secure and convenient payment options to ensure a seamless checkout experience. Available payment methods may vary depending on your location and order details and will be displayed at checkout.

To maintain service quality and operational efficiency, certain payment options like Cash on Delivery may be temporarily restricted based on order history or transaction patterns. Where applicable, such options may become available again once eligibility criteria are met.

We reserve the right to remove expired or invalid payment methods associated with your account.

1. ACCEPTED PAYMENT OPTIONS

•Visa
•Mastercard
•American Express
•RuPay
•Net Banking
•UPI
•Gift Cards / Store Credit
•Cash on Delivery (wherever applicable)

All payments are processed through secure, encrypted payment gateways. HYE-IN does not store your full card or banking details.

2. CASH ON DELIVERY (COD)

Cash on Delivery may be available for eligible orders and locations and depending on user purchase & return behavior history.

Please note:

•COD availability may be restricted for certain users based on order history
•COD may be temporarily unavailable for specific products, locations, or order values
•Availability will be clearly indicated during checkout

3. FREQUENTLY ASKED QUESTIONS

Why can't I select Cash on Delivery for my order?

Cash on Delivery availability depends on factors such as delivery location, order value, and order history. If unavailable, alternative payment methods can be selected at checkout.

When will I be charged for my order?

You will be charged once your order is successfully placed and confirmed. In some cases, your bank may temporarily block an amount as part of the authorization process.

How can I pay using a card or voucher receipt?

Card and voucher payments can be applied during checkout where supported. Simply enter the required details when prompted.

Can I apply a discount or promotional code?

Yes, valid discount codes can be applied during checkout. Only one promotional code may be used per order unless stated otherwise.

Can I pay for my purchase in installments?

Installment or pay-later options may be available through selected payment partners, subject to their terms and eligibility criteria. Available options will be shown at checkout.

The amount for my order was charged twice. What should I do?

Some banks display both a temporary pre-authorization and the final charge. The pre- authorized amount is typically released automatically. If the amount is not released within the standard timeframe, we recommend contacting your bank directly to expedite the process.

4. NEED HELP WITH PAYMENTS?

If you have any questions or need assistance with payment methods, our customer support team is here to help. You can reach us through our live chat support, available on this page.